Terms of Service

By accessing the TuitionsInIndia platform, you agree to follow these terms. We provide the platform; you agree to use it responsibly.

You are responsible for your account details. Tutors must provide accurate and honest information about their qualifications and teaching experience. Providing false information may result in account suspension.

You must be 18 or older to hold an account. Tutors and institute owners must be at least 18 — tutoring arrangements are paid agreements, and Indian law does not allow anyone under 18 to enter them. Students of any age are welcome to learn here, but if the student is under 18, the account must be created and operated by a parent or guardian, and tutors contacting a student under 18 must deal with that parent or guardian. If a document you share with us shows you are under 18, we will pause the relevant feature and invite you back once you turn 18.

Creating an account, listing a tutor or institute profile, searching, applying to a requirement, and chatting with someone who has accepted you are all free. Posting a tuition requirement takes a refundable booking deposit, and booking a tutor is the one moment we charge a family. This is how it works:

• The booking deposit — ₹999 or ₹2,000, GST included, placed when you post a requirement and shown before you pay. It is collected now and refundable under the terms below. Cancel before you book a tutor and you get all of it back; section 2 of our Refund & Cancellation Policy sets out every refund rule for it, including the automatic refunds when no tutor applies or nothing is booked.
• Booking a tutor — tutors apply to your requirement; you accept the ones you want to talk to and chat with them free. You then book one of them. That tutor has 48 hours to confirm the booking. If the tutor has not confirmed within 48 hours, or declines, the booking lapses and any amount held for it comes back to you automatically; your deposit stays held and you can book someone else.
• Our booking fee — 50% of the first month’s fee the tutor quoted you, never more than ₹5,000, GST included, and never more than half of what that tutor actually quoted. Your deposit counts towards it. Any remaining balance is collected when you pay; if 50% of the quote comes to less than your deposit, the difference is refunded to you. Phone numbers are shared only after the booking is paid and the tutor confirms.
• What the tutor agrees to — a tutor who confirms a booking pays TuitionsInIndia nothing and agrees to charge you 50% less than the fee they quoted for month one, collected after your fourth class. From the second month the fee is whatever the two of you agreed. We never take a share of the tuition fee; our booking fee is paid by the family, once.
• After confirmation — once you have booked, the tutor has confirmed and phone numbers have been shared, the booking fee is not refundable on request. If the tutor you booked does not start, tell us within 7 days of the confirmation and a person decides on a replacement or a refund, as set out in section 2 of the Refund & Cancellation Policy.

Paid plans are optional and separate from the booking fee. These are the things you can pay us for:

• Tutor Pro — ₹999 a month. Unlimited applications, a 30-minute head start on new requirements and higher search placement. Phone numbers are not part of any plan.
• Institute Pro — ₹1,999 a month.
• Featured listing — ₹199 for a week or ₹499 for a month. A single payment that ends when the period is over.

Most purchases are a single payment for the period you choose: nothing renews, and your plan simply ends when the period runs out. Tutor Pro and Institute Pro can also be set to renew automatically. On your subscription page that is a tick box which is off unless you switch it on, so leaving it alone means you are charged once. An institute that signs up through institute registration is set up to renew automatically by default, unless a discounted offer applies. Where a plan does renew automatically, your bank approves the repeating payment at checkout and it keeps running until you cancel. Either way, the checkout screen tells you which of the two you are buying, and the exact amount, before you pay.

Student Pro, tutor credit packs and institute lead credits are no longer sold. If you already hold one of them, it keeps working under the terms you bought it on.

Cancellations and refunds are covered in our Refund & Cancellation Policy.

Harassment, fraud, or misrepresentation is strictly not allowed. All users are expected to be honest and respectful at all times.

5. Platform disclaimer

TuitionsInIndia connects students and tutors. We do not employ the tutors listed on our platform, and we do not select, screen, recommend or endorse anyone.

Tutors and institutes write their own profiles, and those profiles go live automatically. No person at TuitionsInIndia reads a profile before it appears. A profile shows up in search once the required fields — name, subjects and locations — have been filled in. That is a check that those fields are not empty. It is not a check that anything written in them is true.

We do not check identity documents, qualification certificates, degrees or teaching experience before a tutor is listed, and we do not run background checks or police verification on anyone. A “Verified” badge on a profile is given automatically once that profile is complete — it does not mean we have seen that person’s ID or certificates. Tutors can choose to send us documents for us to check, but most have not, and the badge looks the same either way.

So please interview any tutor yourself and ask to see their original documents before you hire them. Classes, fees, timings and conduct are agreed directly between you and the tutor. We are not a party to that arrangement, with one exception set out in section 3: a tutor who confirms a booking through us has agreed to charge 50% less than their quoted fee for month one. Everything else about the fee, including every month after the first, is between the two of you, and tuition money never passes through us.

What we collect and why is set out in our Privacy Policy. Two things you can do without asking anyone’s permission: download everything we hold about you, and delete your account. Deleting removes your profile, requirements, messages, reviews and activity history, and cancels any auto-renewing subscription so you are not charged again.

Your payment records are the one thing that survives a deletion — the amount, date and Razorpay reference are kept because Indian tax law requires books of account to be kept for several years. Nothing that identifies you is used for anything else after that.