Terms of Service

By accessing the TuitionsInIndia platform, you agree to follow these terms. We provide the platform; you agree to use it responsibly.

You are responsible for your account details. Tutors must provide accurate and honest information about their qualifications and teaching experience. Providing false information may result in account suspension.

You must be 18 or older to hold an account. Tutors and institute owners must be at least 18 — tutoring arrangements are paid agreements, and Indian law does not allow anyone under 18 to enter them. Students of any age are welcome to learn here, but if the student is under 18, the account must be created and operated by a parent or guardian, and tutors contacting a student under 18 must deal with that parent or guardian. If a document you share with us shows you are under 18, we will pause the relevant feature and invite you back once you turn 18.

Creating an account, listing a tutor or institute profile, searching and tapping “I’m interested” are free; on requirements posted before 4 October 2026, 8:00 am IST, so is chatting with someone who has accepted you. Families have two ways to find a tutor. With “Post for free” you post your requirement at no cost, matching tutors can tell you they are interested, and, if you agree, tutors on Tutor Pro may call or WhatsApp you. With “Family Pro”, a monthly subscription, you contact your matching tutors yourself. Both ways end on your family dashboard. The rule behind both: whoever starts the contact pays. This is how each works:

Family Pro (from 4 October 2026, 8:00 am IST). Family Pro is a monthly subscription for families: ₹399 a month, GST included. It renews automatically every month, through your bank’s AutoPay mandate or your card, until you cancel it. If your bank does not allow AutoPay, we may offer the same price for a single month that does not renew. While it is active you can see the tutors who match your requirement and call or WhatsApp them yourself, and you can contact tutors you find in search and on profile pages. Fair use: you can contact up to 10 new tutors in each 30-day period; seeing a tutor you have already contacted again does not count. Tutors who have turned off “Show phone number publicly” are never shown to you. One price covers your whole family: while it is active you can have up to 5 open requirements at a time (for example, one for each child), instead of 2 on the free plan. We offer Family Pro only when at least 3 tutors match your requirement well. A requirement on which you choose Family Pro is not shown to tutors to contact you.

Family Pro: renewal and cancelling. Before every renewal we remind you, and your bank may also send its own notice before the payment is taken. You can cancel at any time from your family dashboard, in one tap. When you cancel, nothing more is charged and you keep Family Pro until the end of the month you have already paid for. Family Pro also stops renewing by itself when you close your last open requirement or tell us you have found a tutor; you keep it until the end of the month you have paid for.

Family Pro: refunds and what it is not. If you don’t contact any tutor within 7 days of your first Family Pro payment, we refund that first month to you automatically, in full, and end the subscription. Apart from that, a payment is not refundable once you have contacted a tutor, and we do not refund part of a month when you cancel. Family Pro gives you access to tutors’ contact details; it is not a promise that any tutor will reply, agree to teach you or be hired, and we do not arrange classes, negotiate fees or follow up with tutors for you. What you agree with a tutor about classes and fees is between the two of you, and you pay the tutor directly. A tutor pays us no fee when you contact them with Family Pro.

For tutors: families on Family Pro. If you list a tutor profile, a family on Family Pro whose requirement matches you, or who finds you in search, may see your phone number and call or WhatsApp you, on any plan, including the free plan. You can stop this at any time by turning off “Show phone number publicly” in Settings → Privacy settings; while it is off, families on Family Pro cannot see your number. You pay us nothing for these calls.

Contact pass (earlier terms: passes bought from 1 October 2026, 2:48 pm IST and before 4 October 2026, 8:00 am IST; no longer offered to new families). The Contact pass is a one-time payment of ₹299, GST included. It is not a subscription and never renews. It lets you see your best matching tutors for your requirement and call or WhatsApp up to 5 of them directly, for 30 days from payment. We offer it only when we have at least 3 good matches for your requirement. If you don’t contact any tutor within 7 days of paying, the ₹299 is refunded to you automatically, in full. Once you have contacted a tutor with the pass, it is not refundable. The pass gives you access to tutors’ contact details; it is not a promise that any tutor will reply, agree to teach you or be hired, and we do not arrange classes, negotiate fees or follow up with tutors for you. What you agree with a tutor about classes and fees is between the two of you, and you pay the tutor directly. A tutor pays us no fee when you contact them with a Contact pass. A family who still holds a Contact pass may see a tutor’s number in the same way as a family on Family Pro, and the same privacy setting stops it.

Find a tutor now (earlier terms, no longer offered to new requests). For requests made before 1 October 2026, 2:48 pm IST where you chose “Find a tutor now”, we recommend your best 3 tutors for your request and show them on your own page. For requests made from 1 October 2026 and before 1 October 2026, 2:48 pm IST, you pay a flat ₹999, once, and we ask the tutor you choose. That ₹999 is the whole family fee: there is no further matching fee when a tutor accepts. It is refunded in full if you don’t find a tutor you’re happy with within 7 days of paying — that is, if no tutor accepts, or you are not happy after the first class. If the tutor you chose does not accept, we ask the next tutor. Requests made before 1 October 2026 keep the terms they were made on: for requests made from 30 September 2026, ₹299 to choose a tutor, counted in full towards a one-time matching fee and refunded in full if no suitable tutor accepts within 7 days; for requests made before 30 September 2026, nothing until the tutor chosen accepts. On those earlier terms, when a tutor accepts, the one-time matching fee is 2 hours of that tutor’s hourly rate, at least ₹500 and at most ₹1,500. The tutor pays us a placement fee of 50% of their first month’s fee for you, at most ₹5,000, refunded to the tutor in full if you stop within 14 days; a tutor pays no placement fee when you came to us through that tutor’s own profile link (tuitionsinindia.com/t/…). When you choose on your own tutor page, phone numbers are shared with both of you once the tutor has confirmed and every fee due is paid. When we match you by hand on WhatsApp, you get the tutor’s number once your fee is paid and fix the first class with them, and the tutor pays their placement fee once regular classes start. Not happy after the first class? We find you another tutor at no extra fee, up to 3 times within 30 days of your first match, or refund your fee. Section 2A of our Refund & Cancellation Policy has the details.

Personal search (earlier terms; no longer offered from 4 October 2026). Before then, if our automatic shortlist had no tutor who fit your request, or you asked us to search by hand, we could offer a Personal search for ₹499: we looked for tutors ourselves and sent you 2–3 who fit. If you paid for one, it keeps those terms: it is refunded in full if we cannot find you 2 suitable tutors within 7 days, and when you choose a tutor, the usual Find a tutor now fee for your request applies.

For tutors: families we introduce. When we introduce you to a family through “Find a tutor now” or personal matching, that family is our introduction for 12 months from the day we first share your details with them. In that time, if you teach that family’s child (or another child in the same family), our placement fee applies: 50% of your first month’s fees for that student, at most ₹5,000, and refunded in full if the family stops within the first 14 days. When a family chooses you on their tutor page and you accept on your offer page, it is paid after you accept, before phone numbers are shared. When we match you by hand on WhatsApp, it is due within 3 days of regular classes starting. We take no share of your fees after the first month, and a tutor who confirms a Post for free booking (older terms: requirements posted before 4 October 2026, 8:00 am IST) pays us no fee at all (see below). Please tell us when regular classes start; we also ask the family, to confirm the fee is right and that they are happy. Please don’t arrange classes, fees or a restart directly with the family in a way that avoids our fee, or ask the family not to tell us — this includes declining through us and then teaching them anyway, or saying classes stopped when they didn’t. If a side deal is confirmed, the placement fee becomes due in the usual way, and until it is paid we hide your profile and stop sending you families; once it is paid, everything goes back to normal. We decide this only after asking you, and we never share it publicly. A family that found you through your own profile link (tuitionsinindia.com/t/…) is yours: no placement fee, and none of this applies.

Post for free: tutors who are interested, and tutors who contact you (from 1 October 2026). On the free plan you can have up to 2 open requirements at a time. From 4 October 2026, 8:00 am IST, any tutor whose profile matches a requirement you posted for free can tap “I’m interested” — tutors on the free plan on up to 3 requirements a day, tutors on Tutor Pro with no daily limit — and at most 8 tutors can do so for each requirement. Tapping it shares no phone number. You may accept up to 3 of those tutors at a time. Accepting a tutor gives that tutor permission to contact you under the rules below; it does not hire the tutor or confirm any lessons or tuition fees. A tutor you accept who is on Tutor Pro can see your phone number and call you; a tutor on the free plan has to take Tutor Pro first. Each acceptance stays open for 3 days: if the tutor has not shown your number by then, it closes, we tell you both, and you can accept another tutor. Accepting does not open a chat or a booking, and you do not see the tutor’s phone number on the free plan (with Family Pro you can call tutors yourself). (Requirements posted for free from 1 October 2026 and before 4 October 2026, 8:00 am IST did not take applications or interest.) Separately, for each requirement you post for free, you choose whether tutors on Tutor Pro (and, until their passes run out, tutors who bought Tutor Starter before 4 October 2026, 8:00 am IST) may call or WhatsApp you about that requirement, by ticking a box that is off unless you tick it (you can also turn it on or off for that requirement in your dashboard). Posting for free without ticking it is not agreement, and ticking it for one requirement does not cover your other requirements. If you tick it, at most 5 different tutors can see your phone number, each by pressing “Contact this family” on that requirement, and only to contact you about it; after that the requirement shows as full and no more tutors see it. We tell you each tutor who does, with a link to their profile (name, subjects and rate), in your notifications on the site, and by email if we have your email address; you don’t have to go ahead with any of them. You can stop it any time with that requirement’s switch in your dashboard, or for all your requirements by sending STOP to our WhatsApp 99301 23025 (which also stops our WhatsApp messages); after that no more tutors get your number, but a tutor who already has it keeps it. If you chose Family Pro for a requirement, or “Find a tutor now” on an earlier request, tutors never contact you this way on it. Tutors on the free plan cannot contact you; with Family Pro you can call them from their profiles. A tutor who contacts you this way pays us for their plan, not a placement fee, and anything you agree with them about classes and fees is between the two of you.

Post for free: requirements posted before 4 October 2026, 8:00 am IST, and bookings.

• Posting is free — posting a tuition requirement costs nothing and takes no deposit.
• Deposits placed before 27 September 2026 — until then some requirements needed a booking deposit of ₹999 or ₹2,000, GST included. If you placed one, it keeps the terms you paid it on: it counts towards the booking fee, and you get all of it back if you cancel before you book a tutor. Section 2 of our Refund & Cancellation Policy sets out every refund rule for it, including the automatic refunds when no tutor applies or nothing is booked.
• Booking a tutor — tutors apply to your requirement; you accept the ones you want to talk to and chat with them free. You then book one of them. That tutor has 48 hours to confirm the booking. If the tutor has not confirmed within 48 hours, or declines, the booking lapses and any amount held for it comes back to you automatically, and you can book someone else.
• Our booking fee — 50% of the first month’s fee the tutor quoted you, never more than ₹5,000, GST included, and never more than half of what that tutor actually quoted. It is collected when you book; if you placed a deposit before 27 September 2026, it counts towards the fee, and if 50% of the quote comes to less than your deposit, the difference is refunded to you. Phone numbers are shared only after the booking is paid and the tutor confirms.
• What the tutor agrees to — a tutor who confirms a Post for free booking pays TuitionsInIndia no fee and agrees to charge you 50% less than the fee they quoted for month one, collected after your fourth class. From the second month the fee is whatever the two of you agreed. On this path our only fee is the booking fee, paid by the family, once; we take no share of the tuition fee.
• After confirmation — once you have booked, the tutor has confirmed and phone numbers have been shared, the booking fee is not refundable on request. If the tutor you booked does not start, tell us within 7 days of the confirmation and a person decides on a replacement or a refund, as set out in section 2 of the Refund & Cancellation Policy.

Paid plans are optional and separate from the booking fee. These are the things you can pay us for:

• Family Pro — ₹399 a month (GST included), for families. It renews automatically every month until you cancel; we remind you before every renewal, you can cancel any time from your dashboard and keep it until the end of the month you paid for, and it stops renewing by itself when you close your requirement or tell us you found a tutor. Your first month is refunded automatically if you contact no tutor within 7 days of your first payment (as described above).
• Tutor Pro — ₹999 for 30 days at a time. You can call or WhatsApp matching families who posted for free and agreed to calls with no set number, under a fair-use limit of 5 new families a day, plus higher search placement, no daily limit on “I’m interested” (the free plan allows 3 a day), no daily limit on applications on older requirements that still take applications, and a 30-minute head start: for the first 30 minutes after a family posts, only Pro tutors can tap “I’m interested” (or apply, on older requirements). Each family who agreed to calls can be contacted by at most 5 tutors in total, so their requirement may be full before you get to it. Tutor Pro also shows you the phone number of a family who accepted you on a requirement they posted for free from 4 October 2026, 8:00 am IST, while that acceptance is open (3 days), so you can call them. Tutor Pro includes no other family’s phone number, and no plan guarantees a student.
• Tutor Pro: what it covers — Each tutor has one profile. Tutor Pro covers one level from it (Classes 1–10, Classes 11–12 and entrance exams, College or Skills and hobbies) and up to 5 subjects that you choose. You can contact only families whose requirement is in that level and one of those subjects; a requirement with no class set fits every level. You can change your level and subjects once every 30 days. We sell Tutor Pro only where enough matching families are looking; this does not affect a renewal.
• Institute Pro — ₹1,999 for 30 days. Unlimited courses and batches, featured placement, and tutor hiring. Every enquiry a family sends includes the number they chose to share, on the free plan too. While founding places remain, the first institutes to list get their first 30 days at 50% off, applied automatically at checkout.
• Featured listing — ₹199 for a week or ₹499 for a month. A single payment that ends when the period is over.

Earlier terms, for purchases made before 4 October 2026, 8:00 am IST (no longer sold):

• Contact pass — ₹299 (GST included), one payment that never renews, for families: contact up to 5 of your best matching tutors in 30 days, refunded automatically if you contact no tutor within 7 days, and not refundable once you have contacted a tutor (as described above).
• Tutor Starter — ₹199 for 30 days, one payment that never renews. You can contact 5 matching families in those 30 days (families who posted for free and agreed to calls, as described above), and the free plan’s limit of 3 applications a day is lifted on requirements that still take applications.

Family Pro renews automatically every month until you cancel, as described above. Most other purchases are a single payment for the period you choose: nothing renews, and your plan simply ends when the period runs out. Tutor Pro and Institute Pro can also be set to renew automatically. On your subscription page that is a tick box which is off unless you switch it on, so leaving it alone means you are charged once. The Contact pass and Tutor Starter never renewed. Where a plan does renew automatically, your bank approves the repeating payment at checkout and it keeps running until you cancel. Either way, the checkout screen tells you which of the two you are buying, and the exact amount, before you pay.

The earlier Student Pro plan, tutor credit packs and institute lead credits are no longer sold. If you already hold one of them, it keeps working under the terms you bought it on.

Not finding a tutor, student or job, or receiving no reply, does not by itself entitle you to a refund of a Pro plan payment. Family Pro’s automatic first-month refund if you do not contact any tutor within 7 days of your first payment still applies, as do the applicable refunds for billing errors or failure to provide the paid platform service, the rights attached to earlier offers, and any remedies required by law.

Cancellations and refunds are covered in our Refund & Cancellation Policy.

Harassment, fraud, or misrepresentation is strictly not allowed. All users are expected to be honest and respectful at all times.

5. Platform disclaimer

TuitionsInIndia is a marketplace connecting students and families with independent tutors and institutes. We provide the platform; tutors and institutes provide any tuition arranged with them. We do not employ the tutors listed on our platform, and we do not screen or endorse anyone. With “Find a tutor now” (our earlier service, for requests made before 1 October 2026, 2:48 pm IST) we pick tutors for you from their profiles as they wrote them; picking a tutor is not a check that anything in their profile is true.

For the current contact-access features, we do not guarantee a reply, a tuition arrangement, a student or a job. This does not change the platform services, refunds or earlier-offer commitments described in these terms, or anyone’s rights and duties under applicable law.

Tutors and institutes write their own profiles, and those profiles go live automatically. No person at TuitionsInIndia reads a profile before it appears. Listing checks include required fields such as subjects and locations, and automated checks for obvious rubbish in profile text. These checks do not establish that anything written in a profile is true.

We do not check identity documents, qualification certificates, degrees or teaching experience before a tutor is listed, and we do not run background checks or police verification on anyone. No profile is marked as verified, and we do not offer ID or qualification-document verification.

So please interview any tutor yourself and ask to see their original documents before you hire them. Classes, fees, timings and conduct are agreed directly between you and the tutor. We are not a party to that arrangement — including when a tutor contacts a family who agreed to calls — with one exception set out in section 3: a tutor who confirms a Post for free booking through us (older terms: requirements posted before 4 October 2026, 8:00 am IST) has agreed to charge 50% less than their quoted fee for month one. Everything else about the fee, including every month after the first, is between the two of you, and tuition money never passes through us.

What we collect and why is set out in our Privacy Policy. Two things you can do without asking anyone’s permission: download everything we hold about you, and delete your account. Deleting removes your profile, requirements, messages, reviews and activity history, and cancels any auto-renewing subscription so you are not charged again.

Your payment records are the one thing that survives a deletion — the amount, date and Razorpay reference are kept because Indian tax law requires books of account to be kept for several years. Nothing that identifies you is used for anything else after that.