Privacy Policy

Last updated: August 8, 2026

This policy explains what personal data TuitionsinIndia collects about you, why we collect it, who else sees it, how long we keep it, and what you can make us do about it. It is written to be checked against what the product actually does, not to sound reassuring.

1. Who is responsible for your data

TuitionsinIndia is operated by Abhishek Ignatius John (sole proprietorship), Mumbai, India. We are the data fiduciary for the personal data described here. We run this service online and do not have a walk-in office, so we publish our city rather than a street address; if you need the full registered address for a legal notice, ask us and we will give it to you.

2. What we collect, and exactly why

• Your name, phone number and email — to create and secure your account, send you a login code, and let a tutor or student you have connected with reach you.
• Your city and area (and, if you allow it, approximate coordinates) — to match you with people who teach or study near you.
• What you are looking for — subjects, class or exam, budget, timings, preferred mode — to match you and to show your requirement to relevant tutors.
• Tutor and institute profile details — qualifications, experience, availability, fees, photo, and for institutes an address — because these are published on your public profile so students can find you.
• Messages you send through the platform — to deliver them, and to investigate abuse if it is reported.
• Payment records — the amount, date and Razorpay reference for anything you buy. We do not store the card or account you pay us with — Razorpay handles that. Separately, if you are a tutor who has set up payouts for VIP work, we store the payout method you chose, your UPI ID if you gave one, and the last four digits of your bank account (never the full number).
• How you use the site — pages viewed, searches run, buttons clicked, and how you first arrived (the campaign or link that brought you). We use this to work out which parts of the product are broken and where our traffic comes from.
• A record of every email, SMS and WhatsApp message we send you — so you can see it in your settings, and so we can prove what we sent if you ask.

We do not ask for, and do not want, your government ID, caste, religion, health information or financial account numbers. If you send us documents voluntarily as part of a verification request, we keep them only for that request.

3. Consent, and taking it back

You give us your details in order to be matched — that is the purpose, and we do not use them for a different purpose without telling you. Marketing messages are separate: you can switch email, SMS and WhatsApp updates off at any time in your settings, or by replying STOP on WhatsApp, and we will stop. Some messages are not marketing and always send while your account exists — your login code, a payment receipt, and notices about your account. If you do not want those either, the way to stop them is to delete your account.

4. Cookies and tracking

We set three first-party cookies of our own:

• ti_session — keeps you logged in. Without it the site cannot work.
• ti_attribution — 30 days. Records which campaign or link first brought you here.
• ti_anon — 1 year. A random ID with no name attached, so we can tell a returning visitor from a new one. Once you sign up we link it to your account.

We also load three third-party tools on every page: Google Analytics and the Meta Pixel, which measure traffic and the performance of our ads, and Microsoft Clarity, which records how pages are used — including session replays of mouse movement, scrolling and clicks. We send those tools no name, phone number, email or user ID; Clarity is told only your role (student, tutor or institute) and your plan tier. They set their own cookies under their own privacy policies. We do not currently ask for consent before these load — you can block them in your browser or with a tracker blocker. Full detail is in our Cookie Policy.

5. Who else sees your data

We do not sell your personal data, and we do not share it outside the specific cases listed here.

• Other users. A tutor or institute profile is public — name, photo, subjects, area, qualifications and fees appear in search and on your profile page. A student requirement is shown to matching tutors. Your phone number and email are not public: they are revealed only to a specific person after a connection is made, and only on a paid plan.
• Razorpay, to take payments and run subscriptions.
• Our messaging providers — Resend for email, MSG91 for SMS and WhatsApp, Firebase for login codes — which receive the address or number needed to deliver a message to you.
• Google, Meta and Microsoft, through the analytics tools in section 4.
• A court, regulator or police force, where we are legally required to hand something over.

6. How long we keep it

Your account data — profile, requirements, messages, notifications — is kept for as long as your account exists, and is removed when you delete it (section 7).

Two things are honest to state plainly. First, payment records survive account deletion: the amount, date and Razorpay reference are archived, because Indian tax law requires books of account to be kept for several years. Second, we do not currently run an automatic purge of usage analytics or of the log of messages we have sent you — those records are kept indefinitely today. We are not going to claim a retention schedule we do not run. If you want that history removed sooner, ask us (section 8) and we will delete it.

7. Your rights, and how to actually use them

• Get a copy of your data. Sign in and download your data file — it contains everything we hold that identifies you, including the payment, message and activity history you cannot see elsewhere in the product. No request form, no waiting.
• Correct it. Most of your data is editable in your dashboard. For anything that is not, tell us and we will fix it.
• Erase it. Delete your account from Settings → Delete account. This removes your profile, listing, requirements, messages, reviews, notifications and activity history, and cancels any auto-renewing subscription so you are not charged again. Payment records are kept, as explained in section 6.
• Withdraw consent for marketing messages — see section 3.
• Complain — see section 8, and note that nothing here takes away your right to complain to the Data Protection Board of India.

8. Grievance officer

Abhishek Ignatius John is our grievance officer. The channel that reaches us fastest is our contact form — it raises a ticket you can be replied to on, and alerts us directly. You can also write to support@tuitionsinindia.com. We aim to acknowledge a complaint within 48 hours and to resolve it within 30 days. Please include the email or phone number on your account.

9. Security

The site is served over HTTPS, session cookies are HttpOnly, and access to the database is restricted. You do not have a password with us at all — you sign in with a one-time code sent to your phone, or with Google — so there is no password of yours for anyone to steal from us. We are a small team and we do not claim a certification we have not been through. If you find a security problem, please tell us through the contact form before disclosing it publicly.

10. Changes to this policy

If we change how we use your data we will update this page and the date at the top. Material changes will also be sent to the email address on your account.